Safety & Recall
MamaRoo Swing & RockaRoo Rocker Voluntary Recall
For global recall & safety alert information, please click here to look up contact information for your local 4moms distributor
4moms has proactively worked with the U.S. Consumer Product Safety Commission (CPSC) to recall about 2 million MamaRoo swings, and 220,000 RockaRoo rockers. When the swing or rocker is not in use, the restraint straps can dangle below the seat and crawling infants can become entangled in the dangling straps, posing a strangulation hazard.
Consumers with infants who can crawl should immediately stop using the recalled swings and rockers, place them in an area where crawling infants cannot access, and contact us via phone or online to receive a free strap fastener that will prevent the straps from extending under the swing when not in use.
Request a Strap Fastener
To order your FREE strap fastener, click on the link below or call our toll-free number at 877-870-7390 from 8 a.m. to 5 p.m. ET, Monday through Friday.
Allow approximately 2-4 weeks for strap fastener to arrive.
Strap Fastener Attachment Instructions
If you have questions about how to attach the strap fastener to your MamaRoo or RockaRoo, see the below instruction manual or video for details:
MamaRoo Strap Fastener Installation
RockaRoo Strap Fastener Installation
Have a question about this voluntary recall? Click here for FAQs.